Team 21 Studio, Inc. Ilysia®, MagePortal® and related websites and product offerings

Privacy Policy

Protecting your private information is a fundamental commitment at Team 21 Studio, Inc. This Privacy Statement is specifically tailored to Team 21 Studio, Inc. and its related websites, products, and services. This statement includes Ilysia®, www.ilysiavr.com, www.mageportal.com, and all its associated entities. By accessing and using Team 21 Studio, Inc products, games, websites, or other owned offers, you consent to the data practices detailed in this privacy statement.

Collection of Your Personal Information:

In order to enhance your experience with the products and services presented on or in our products and websites, Team 21 Studio, Inc. may gather personally identifiable information. This information could include your email addresses, account names, in game character information, and in game purchase information, your computer hardware and software, such as IP address, browser type, and access times. This data aids in service operation, game management, maintenance, and generating general statistics about use.

We only collect personal information when you willingly provide it. Certain services or products may necessitate you to share personal information, such as (a) creating an account on our website; (b) participating in a contest sponsored by us or our partners; (c) subscribing to exclusive offers from select third parties; (d) sending us email communications; or (e) providing payment details for product purchases. We will utilize this information for various purposes, including communicating about requested products/services and other relevant matters.

Purposes of Data Utilization:

The data we collect serves various crucial purposes. Email addresses and account names are employed for account validation and management, ensuring secure access to our services. Game character information aids in enhancing the in-game experience, and optimizing gameplay mechanics for a more enjoyable user interaction.

Sharing Information with Third Parties:

Under no circumstances does Team 21 Studio, Inc. sell, lease, or rent customer information to third parties. We might share data with trusted partners for activities like statistical analysis, email communication, customer support, and deliveries. However, these partners are prohibited from using your personal information for purposes other than assisting Team 21 Studio, Inc. Confidentiality of your data is obligatory for these third parties.

Disclosure of Personal Information:

Team 21 Studio, Inc. may disclose your personal information if required by law or in good faith belief to protect rights or property. This could include compliance with legal processes, safeguarding personal safety, or upholding the rights of Team 21 Studio, Inc. and its users. All requests for data from law enforcement are required to go through a legal review.

Links to Other Sites:

Please note that our website contains links to external sites. We cannot oversee their content or privacy practices. Users are advised to review the privacy policies of such sites when leaving our platform.

Requesting Data Deletion:

Users have the right to request the deletion of their personal data held by Team 21 Studio, Inc. To initiate this process, simply send a deletion request to our dedicated support email address: support@team21studio.com. Our team will promptly process the request and remove your data from our records, provided it aligns with applicable exceptions and legal obligations.

Children Under Thirteen:

Team 21 Studio, Inc. does not knowingly collect personal information from children under thirteen years of age. Minors must obtain permission from a parent or guardian before using our websites, products or services.

Email Communications:

Periodically, Team 21 Studio, Inc. may contact you via email for announcements, offers, confirmations, surveys, and other general communication.

Changes to this Statement:

Team 21 Studio, Inc reserves the right to modify this Privacy Policy. Significant changes will be communicated via email and prominently displayed on our website. Continued usage of our services after modifications implies acceptance of the updated Privacy Policy.

Contact Information:

For inquiries about this Privacy Statement, please contact Team 21 Studio, Inc at support@team21studio.com.